Privacy Policy

How we protect and handle your data

This privacy policy explains how we collect, use, and protect your personal information. By using Firearm Guardian, you agree to the collection and use of information in accordance with this policy.

Last updated: February 19, 2025

Introduction

Firearm Guardian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using Firearm Guardian, you agree to the collection and use of information in accordance with this policy.

Data Controller

Firearm Guardian is the Data Controller for personal data collected through the app. You can contact us regarding privacy issues at:

  • Email: privacy@firearmguardian.com

Information We Collect

Personal Information

  • Email address (for authentication)
  • Name (optional, for profile customization)
  • Profile picture (optional)
  • Device information (for security and functionality)

Documentation and Content

  • Firearm license information
  • Range activity records
  • Photos and documents you upload
  • Activity logs and participation records

Technical Data

  • Device type and operating system
  • App usage statistics
  • Error logs
  • IP address
  • App version

How We Use Your Information

We use the collected information for:

Essential Operations

  • Creating and managing your account
  • Processing and storing your documents
  • Providing customer support
  • Sending important notifications about your licenses and activities

App Improvement

  • Analyzing app performance
  • Debugging issues
  • Improving user experience
  • Developing new features

Legal Compliance

  • Maintaining records as required by law
  • Responding to legal requests
  • Protecting our legal rights

Data Storage and Security

Security Measures

  • AES-256 encryption for stored data
  • SSL/TLS encryption for data transmission
  • Secure cloud infrastructure
  • Regular security audits
  • Access controls and authentication
  • Regular backups

Data Location

All data is stored in secure data centers located in Australia, complying with Australian data protection regulations.

Third-Party Services

We use the following services:

  • Supabase for database management
  • RevenueCat for subscription management
  • SendGrid for email communications

Each service provider has been carefully selected and is contractually bound to protect your data.

Data Retention

We retain your data for:

  • Account information: As long as your account is active
  • License records: As required by law
  • Activity logs: 24 months
  • Technical logs: 6 months

After these periods, data is securely deleted unless required by law to be kept longer.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Restrict processing
  • Object to processing
  • Withdraw consent

To exercise these rights, contact privacy@firearmguardian.com.

Data Deletion

You can request data deletion by:

  1. Using the in-app deletion request feature
  2. Emailing privacy@firearmguardian.com
  3. Following the instructions on our Data Deletion page

Requests are processed within 30 days.

Children's Privacy

Firearm Guardian does not knowingly collect information from users under 18. Users must be of legal age to own firearms in their jurisdiction.

International Data Transfers

Data is primarily stored and processed in Australia. Any international transfers comply with relevant data protection laws and use appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Sending an in-app notification
  • Sending an email to registered users

Contact Us

For any questions about this Privacy Policy, please contact us:

  • Email: privacy@firearmguardian.com
  • Website: https://firearmguardian.com/contact

Legal Compliance

This Privacy Policy complies with:

  • Privacy Act 1988 (Australia)
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Australian Privacy Principles (APPs)

Questions About This Policy?

If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.

Contact Privacy Team